Shipping Information

  • Orders can be cancelled or modified within 2 hours after being placed
  • Estimated time of arrival: 14-21 business days
  • The above time frame is only applied for orders to the US with standard shipping methods.
  • International orders: It may take additional days if orders have to go through customs.

 

INCORRECT ADDRESS

Make sure you provide the correct address at checkout because:

  • If there is incorrect or missing information that we can detect on our end, we may be required to contact you for an update on the delivery information, which can cause delays in delivering your order. 
  • We are not responsible if your order gets delivered to the wrong address or returned to sender (as all of the items would be donated right after they come back to our warehouse)

If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen, or damaged.

Customer service is our #1 priority and we will do whatever we can to take care of you. Thank you for considering PIEPIEGO and if you have any questions, please don't hesitate to contact us via: support@piepiego.com